Withdrawal for Austria:
For Austria, the statutory cancellation period for Austrian consumers only 7 working days.
Otherwise, see below as the "withdrawal rights for Germany!"
Withdrawal for Germany:
You can cancel your contract within 14 calendar days without giving any reasons in text form (eg letter, fax, e-mail) or
- If the goods before the deadline expires
- by returning the goods.
The time limit begins after receipt of this notice in written form, but not before receipt of the goods
(In case of recurring deliveries of similar goods not before receipt of the first partial delivery)
and also does not fulfill our obligations under Article 246 § 2 in connection with § 1 paragraph 1
and 2 draft Law, as well as our duties according to § 312g, paragraph 1 sentence 1 BGB in conjunction with Article 246 § 3 BGB.
The revocation period is sufficient to send the revocation or the thing.
The revocation must be sent to:
In the case of an effective withdrawal, the mutually received benefits and any benefits derived (eg interest) surrendered.
Can you give us the performance received and benefits (eg usage advantages) are not or partially not
back or only in deteriorated condition or issue,
You must pay us compensation for lost value. The deterioration of the thing and you have to pay compensation benefits derived only afford
if the use or the deterioration is due to a deal with the matter,
beyond the examination of the characteristics and functioning.
By "testing the properties and functioning" refers to the testing and evaluation of each commodity,
about how it is possible and common in a store. Transportable items are to be returned at our risk.
You have to bear the costs of returning the goods if the goods ordered and if the price
the item to be returned does not exceed € 40 or if you are at a higher price, the
have not yet performed at the time of full payment or a contractually agreed part payment.
Otherwise, the return is free of charge. Not parcel things are picked up.
Obligations to reimburse payments must be made within 30 days.
The period begins with the declaration of revocation or the thing for us with their receipt.
Information on Withdrawal for domestic consumers from the EU:
The following deadlines apply:
7 working days: Austria, Luxembourg, Netherland, Spain,
8 working days: Hungary
10 working days: Italy, Greece
10 days: Poland
14 days: Denmark, Sweden, CZ, Finland
15 days: Slovenia